Red Tag Procedure

Red Tag Procedure

This guide outlines the steps for red tagging equipment. All shop leads are encouraged to follow these steps:

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Physical Tag

• If no physical tag is present: Attach a red or yellow tag to the equipment and write a brief description of the problem.

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Skedda

• If you are a booking admin on Skedda:
  1. Mark the equipment as red-tagged in Skedda.
  2. If you must cancel a member’s booking, notify them via text or email with an explanation.
• If you are not a booking admin:
  1. Tag @skedda in the Slack comments of the problem report for the equipment.
  2. Include a rough end-by date and time for the red tag. A booking admin will handle the update.

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Discourse

• Create a new post under the Red Tag category.
  • Use this naming format for the title: [Type of Tag] + [Equipment Name] + [Date]
    • Example: Yellow Tag - Tarkin - 10/14/24
  • In the post, describe the problem and update it when a solution is found. Transparency helps members stay patient and may educate folks on how to avoid the problem in the future.

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Resolution

• Once the equipment is repaired:
  • End the Red Tag Skedda booking or let a booking admin know.
    • Let everyone know Skedda has been updated via the problem report thread.
  • Edit the Discourse post title to: Resolved + [Equipment Name] + [Date of Resolution]
    • Example: Resolved - Tarkin - 10/16/24
  • Remove the physical tag.

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Wiki

• If the issue could have been avoided through member education:
  1. Add the solution to the equipment’s wiki page.
  2. Post on Discourse inviting members to learn how to prevent similar problems in the future.

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Thank you for helping keep our space safe and functional!